How can we help?
Frequently Asked Questions
- What is Smart Pass and what are the benefits?
- How to edit an Ocado order from our app
- What happens if something I've ordered has to be substituted?
- What is Ocado Reserved?
- How much does delivery cost?
- When will you let me know I can book a Christmas slot?
- How do I request a refund?
- What is your Bag Recycle Bonus?