I had early access to slots last year, why have I not been given them this year?

Smart Pass customers are given priority access to Christmas slots. Once these have been given, non-Smart Pass customers will be able to book as part of the general slot release. You’ll see a star for Christmas slots next to ‘Book a delivery’ in your account as soon as they’re available (which you must be logged in to see). 

 

These slots get booked up really quickly, so we can’t guarantee everyone will get one. We recommend you book your slot as soon as you’re notified that slots are available for booking.

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