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Ocado
Frequently Asked Questions
Two-site access

Will my Smart Pass be transferred over to the new website and app?

Absolutely. Your Smart Pass will be available on both the existing and new website and app.

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Why have I been asked to download a new Ocado app?
Why am I being given the option to select my addresses when logging in?
Can I have my shopping delivered to a different address?
How long will I have to use two websites and apps to place orders to different addresses?
Will my Ocado reserved subscription be transferred over to the new website and app?
Will my Smart Pass be transferred over to the new website and app?
Will the products in my trolley be transferred over to the new website and app?

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