I'm an Ocado customer but I don't have priority access. How can I find out if you have delivery slots available?

If you don’t have priority access, you can sign up to receive an email when we’re able to offer you a delivery slot, so you’ll no longer have to visit ocado.com to check slot availability. These emails will replace general slot releases.

Demand for our service is still higher than our current capacity, so slot availability may vary by area.

To begin with, you may only get an email every couple of months, but we are working our socks off to increase capacity, and we'll offer more frequent access as soon as we can.

To sign up for delivery slot email alerts simply fill out our Contact Us form. In 'Reason to contact', choose 'I am trying to place an order', then in 'My issue is', choose 'I'd like you to email me when you release delivery slots in my area'.

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