My driver wasn’t wearing a mask during delivery – who can I raise that with?

As of 21st December 2020, our drivers are required to wear face coverings for all deliveries. We do have some drivers who are medically exempt from wearing them and they can choose to wear a badge indicating this.

If you’d like us to follow up on this, please fill in the Contact Us form. Under ‘Reason for contact’ select ‘I’d like to provide feedback’.

In the ‘Your message’ section, please add any information and include your order number from your receipt so we can follow up on this.

Was this article helpful?
16 out of 20 found this helpful