Help with voucher codes

How to use a voucher

At check out, you'll be prompted to add any voucher codes you may have. Simply enter your code (e.g. VOU1234567) in the text box and hit 'Add' – you'll see a green message to confirm.

If there are any hiccups, you'll see a red message explaining the problem.

Once you've added a code, you'll also see a 'Remove' button in case you change your mind.

Please note, only one voucher code can be added per delivery. 

Why isn't my voucher code working?

Double-check the details on your voucher to make sure it's still valid. All our vouchers will have 'order by' dates, and some may have particular restrictions depending on what the voucher is for.

Also, be sure to enter the code exactly as it appears. – the letters VOU must be in capitals as the system is case sensitive.

Still having trouble?

Please get in contact with us, here. This will allow us to prioritise your query and deal with it as quickly as possible. 

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