Help with voucher codes

How to use a voucher

As you check out, you'll be prompted to add any voucher codes you may have.

Simply enter your code (e.g. VOU1234567) in the text box and hit 'Add' – you'll see a green message to confirm. If there are any hiccups, you'll see a red message explaining the problem.

Once you've added a code, you'll also see a 'Remove' button in case you change your mind.


Why isn't my voucher code working?

Double check the details on your voucher to make sure it's still valid. All our vouchers will have order by dates, and some may have particular restrictions depending on what the voucher is for.

Also, be sure to enter the code exactly as it appears. – the letters VOU must be in capitals as the system is case sensitive.


Still having trouble?

Ask one of our Advisors for help on Live Chat (see link on the right hand side of the page).

Open 5:30am - midnight, 7 days a week.

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