How can I get a refund for missing items?

You can request a refund quickly and easily if you discover that there's a product missing from your delivery.

If you've received an order in the last 7 days, simply select the 'Request refund' link from the Orders page and follow the instructions.

If more than 7 days have passed and you don't see the 'Request refund' link, please fill in our Contact Us form. This will allow us to prioritise your query and deal with it as quickly as possible.


Still having trouble?

Ask one of our Advisors for help on Live Chat or fill out our Contact Us form

Open 5:30am - midnight, 7 days a week.

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