Help with Passwords

Forgotten Password:

When you try to log in, select the Forgotten your password? link. Follow the instructions and we'll email you a secure link so you can reset your password.

Please note: AOL users may have emails blocked, so if you don't receive anything from us, please fill in our Contact Us form. This will allow us to prioritise your query and deal with it as quickly as possible. 

Changing your password:

After logging in, go to 'Account Settings' under 'My Ocado', and click on Login Details. Here, you can update your password, email address or linked account information (Facebook, Paypal and Apple Pay).

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