What happens if I forget my password?

When you try to log in, select the 'Forgotten your password?' link. Follow the instructions and we'll email you a secure link so you can reset your password.

Note: AOL users may have emails blocked, so if you don't receive anything from us, please fill in our Contact Us form. This will allow us to prioritise your query and deal with it as quickly as possible. Please be advised we are dealing with a high influx of queries at the moment but will aim to reply to you as soon as we can.

Thank you for your ongoing support and patience during this time.

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