When I add something by voice with the Alexa Skill, how do you choose the product?

We select products based on your Favourites. For example: when you ask for milk, if a semi-skimmed two-pinter is your Favourite, that's what we'll add.

If you have more than one Favourite milk, we'll add your 'top Favourite' which is usually the product you've bought the most frequently.

If you ask for something that you haven't bought before, so you have no Favourites, we'll add the product that's most popular with other shoppers.

If you're not happy with the milk that we add, simply say "suggest another" or "remove".

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