How do you work out what shopping to send me?

To create your Suggested Order we start by looking at the products you like to buy, how often you like to buy them and even how many of them you usually buy. We'll then use these to put together your order 4 weeks before your next Reserved slot, so you'll have more than enough time to make any changes.

To fine-tune your order, follow the link to the Ocado Reserved section on and view your 'Your Suggested Order'. Simply, select what products we should always include; ones we should never include; and ones that you're happy for the system to add, based on your previous orders.

If you already have future orders, changing the Suggested Order will not update these but you can still make edits the usual way.

If you know there's a list of items you always need, you could also create a Shopping List then add this to your Reserved order each week rather than adding and removing items individually.

Always read your order confirmation email! We send an email to you as soon as your order is processed. This will list all of the items that are expected with your delivery. You'll have more than enough time to make any changes before your cut-off time.

Please note: Although a 'suggested shop' can be created for you after your first order, it will be much more accurate and effective after your third shop.

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