How do you work out what shopping to send me?

We start by looking at the products you like to buy, how often you like to buy them and even how many of them you usually buy. We'll then use these to put together your 'suggested order' a week before your next Reserved slot.

You can edit your 'suggested order' in the Ocado Reserved section on ocado.com. Select, 'always', 'sometimes' or 'never' on individual products to save you time editing your shop before delivery. 

Always read your order confirmation email! We send an email to you as soon as your order is processed. This will list all of the items that are expected with your delivery. You'll have more than enough time to make any changes before your cut-off time.

Please note: Although a 'suggested shop' can be created for you after your first order, it will be much more accurate and effective after your third shop.

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