What is Ocado doing about the claims made in the Observer article?

We want to reassure you that it’s unacceptable to us at Ocado for any drivers or anyone involved with our business to be paid below the minimum wage. 

Ryde strongly refutes the allegations having investigated the specific instances mentioned in the article. They are committed to paying 20% above the market average and have confirmed that 90% of their drivers earn above the London living wage (which is £10.85 per hour).

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