I am a Reserved customer, will my Christmas order be automatically booked?

To help us manage demand, we pause Ocado Reserved each year from 20th-27th of December. If you normally have an Ocado Reserved slot, then it won’t be booked during the Christmas period – you’ll need to book it yourself. We recommend you book your festive slot as soon as you see the star for Christmas slots next to Book a delivery on Ocado.com or when you get an email or SMS notification.

Please note: we make changes to our trading hours during the festive period, which could affect your Ocado Reserved orders. For more information, please check out our Christmas delivery times. 

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