I am a Reserved customer, will my Christmas order be automatically booked?

To help us manage demand, we pause Ocado Reserved each year from 20th-27th of December. If you normally have an Ocado Reserved slot, then it won’t be booked during the Christmas period – you’ll need to book it yourself. We recommend you book your festive slot as soon as you see the star for Christmas slots next to Book a delivery on Ocado.com or when you get an email or SMS notification.

Please note: we make changes to our trading hours during the festive period, which could affect your Ocado Reserved orders. For more information, please check out our Christmas delivery times here. 

Was this article helpful?
10 out of 21 found this helpful