How do I opt out of telephone or postal marketing?

To unsubscribe from postal marketing and telephone marketing please complete our Contact Us form and select I want to update my marketing preferences as your reason for contact. You will then see a further drop down where you can select the most appropriate option.

If you decide to opt-out or unsubscribe it could take up to 72 hours to process the update through our systems, legally we are entitled to one month to process a data subject right request, we however most often action much sooner. Whatever you choose, you may still receive non-marketing related messages and other important service information.

Please note: Opting-out of one channel of marketing may not automatically opt you out of other marketing channels or brands. To check you are opted out of all marketing channels and brands, you can email

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