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We aim to get back to you within 24 hours, so if your query is urgent or relates to a delivery due to arrive within the next 24 hours, we recommend that you use our chat function or give us a call for a speedier resolution. You can find our details at ocado.com/customercare

If you opt out of receiving emails related to Mother’s and Father’s Day, we’ll get it sorted behind the scenes. Just so you know, you won’t hear from us again to confirm you’re off the list. We’ll still send you all the other amazing deals and updates you’re used to receiving from us.

For more information about the different membership options, see: https://www.ocado.com/webshop/displayDeliveryPass.do

For more information about how we will use your data, please see https://www.ocado.com/webshop/scontent/privacyPolicy