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  2. Frequently Asked Questions
  3. Christmas 2023

Christmas 2023

  • I am an Anytime Smart Pass customer. How do I use my free delivery voucher?
  • I had early access to slots last year, why have I not been given them this year?
  • What are your opening times between Christmas and New Year?
  • What is the cut-off time for my order?
  • I am a Reserved customer, will my Christmas order be automatically booked?
  • I am a Smart Pass customer, will I get access to early slot releases this year?
  • Why are some of the Christmas items out of stock?
  • I can see the Christmas shop is open, how do I book a slot?
  • When are you going to let me know when I can book a slot?

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