• How to edit an Ocado order from our app
• What happens if something I've ordered has to be substituted?
• How do I change my delivery date/time?
• How to edit an Ocado order from your computer
• If an item in my order is substituted, will the cost of my delivery change?
• How do I change or edit an order or delivery?
• About cut-off times
• Where can I find the details of my order?
• How do I cancel an order?
• What is 'Instant Shop'?
• How do I know if I placed my order correctly?
• How do I view the items in my trolley?
• What happens if I don't have time to finish my order?
• What happens if you substitute an item that's on special offer?
• Can I tell you I never want substitutions?
• How do I reject substitutions?
• Can I reorder a previous shop?
• Can I place my order over the phone?
• How can I get a copy of my receipt?
• Can I print my order?
• I have ordered items for a special occasion - can you guarantee they'll be delivered with my shop?