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  2. Frequently Asked Questions
  3. Products ▸

Products ▸

  • Why are free range eggs currently unavailable in the UK?
  • Sunflower oil substitution
  • Frozen items are missing from my delivery
  • What are featured products?
  • How do I find products?
  • Can I request a product?
  • What is the Ocado Fresh+ Promise?
  • How do I add items to my trolley?
  • How to write a product review
  • Why has my product review disappeared?
  • How do I delete a review I've made?
  • How do I change my nickname for reviews?
  • Do you sell pet toys and accessories?
  • How do I find groceries suitable for special diets?
  • My product is missing an expiry date
  • How do I find products that are on special offer or promotion?
  • Why is a 'typical price' given for some items?
  • What is the sugar tax?
  • What is a catch-weight item?
  • Can I print a list of my Ocado Favourites?
  • Water limit

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