What is your returns policy for non-perishable products?

If you change your mind about a non-perishable item, you can return it to us for free within 28 days of your delivery. 

You can handback any unwanted items to your driver when they deliver your current order or if you’d like to return something from a previous order you can click here. 

Fill in the form and under ‘Reason for contact’, choose the ‘I have received an order’ option in the drop down menu. Then, under ‘My issue is’, choose the ‘I want to return an item’ from the drop down menu. We will then get in touch with next steps for your return.

We do ask that you return products in their original packaging and unused. This means that if a product is sealed or has a hygiene seal, do not remove this seal until you’re sure that you’re keeping the item. 

If you need any help with a return, please contact us here. This will allow us to prioritise your query and deal with it as quickly as possible. 

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